Common Scams during the COVID-19 Period

Over $3,360,000 have been lost since the outbreak of COVID-19 (Scamwatch, 2020).

The ‘new normal’ brought many challenges with it, and scammers and cyber criminals took full advantage of this new state of living.

Here are the most common scams we have seen in the past 6 months:

1. Superannuation scams

In April, scammers took full advantage of the Government’s announcement that financially impacted individuals can have partial access to their superannuation. Scammers cold-called people asking for personal information claiming they can help them access their super accounts or that they can check on the individual’s behalf if they were eligible for benefits.

Another tactic used were phishing texts and emails sent to gain personal information as well, with scammers attempting to use those to access the victims’ accounts.

For more information on these scams and how to report them, view the ACCC’s fact sheet here.

2. Government impersonations

Aside from superannuation scams, cyber criminals have also been pretending to be government agencies like myGov, the ATO or the Australian Department of Health with phishing text messages or emails.

The messages look legitimate at first glance and look like they just aim to give information around the pandemic but are ultimately set up to gather personal information.

Spread awareness around detecting these phishing scams, and keep your team safe by sharing our Spotting the Scam graphic with them.

3. Remote work
With quarantine measures requiring most team members to work from home, scammers have taken advantage of this isolation by sending emails requesting for access to their devices or accounts.

Normally, in an office setting, it’s easy to turn to your colleague or ask your IT provider if they sent an email asking for a password reset or access to your device. However, with team members working in their own homes, they’re more vulnerable to these types of schemes.

Want to learn more about raising team awareness regarding cyber security? We have a 30-minute video on team training and cyber security awareness here—watch here.

Practice Protect work with 850+ Accounting firms to protect client data with team training, legal documents and a security platform. Interested in learning how to secure your firm against cyber threats? Book a free 30-minute call with a Cyber Security expert here.


Jon Melloy Head of Business Development

1300 010 114 | 02 9302 8704 |

Jon Melloy

Head Of Business Development at Practice Protect
Bulletproof Cyber Security for Accounting firms
Jon Melloy

Financial Services Technology

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Jon Melloy

Bulletproof Cyber Security for Accounting firms