by Rob Pillans | Apr 8, 2019 | Latest News
The Accounting Business Expo was held in Sydney on 20 and 21 March. It is self described as “the big free expo and conference for business and money”. I was there for most of the two days and enjoyed it. On offer were 160 + short information sessions, typically of...
by Rob Pillans | Apr 8, 2019 | Practice Management
For Australian accountants 15 May is a significant date. As Tax Agents you are subject to the ATO’s lodgment program framework which at its core requires you to lodge 85% or more of your clients’ current year returns on time. 15 May 2019 is effectively the last date...
by Rob Pillans | Feb 3, 2019 | Practice Management
I regularly hear from accounting firm owners and managers of the difficulty of finding and retaining high quality qualified accountants. And in a recent global survey completed by IFAC, this challenge was identified by a significant percentage of firms as being...
by Rob Pillans | Aug 8, 2018 | Practice Management
I recently had a visit to Specsavers for my regular eye test and update of my glasses. It was a very good experience which made me realise that Specsavers could teach accountants a lot about processes and customer service. My observations are: The shop is custom built...
by Rob Pillans | Mar 13, 2018 | Practice Management
As an accounting firm coach I speak with a lot of accounting firm owners and managers. I’ve noticed that a very common topic of discussion is bookkeeping. Why? I think the answer is that many firms now understand the value of good bookkeeping and are grappling with...