As the ATO takes an increasingly stringent stance on debt, accountants and tax agents need to be more proactive than ever. With the ATO strongly enforcing tax debt there will be a rise in the number of credit referrals and Director Penalty Notices (DPN). Keeping...
Client Management
All aspects of managing client relationships including systems and communication
Five priorities for the start of FY22
by Rob Pillans | Jul 22, 2021 | Business Services, Client Management, Featured Articles, Financial Services
With a new financial year kicked off in Australia it is not too late to plan for the year ahead if you’ve not done so already. Here are my suggestions to make FY22 a great year. (Re)articulate your values Get clear on your mission Get clear on your vision Have a...
Audit Client Engagement – What’s Changed?
by Steven Watson | Jul 21, 2021 | Client Management, Practice Management
Managing client relationships effectively can be challenging when the primary focus is on getting the work done efficiently and professionally. Engagement documents are the best way to ensure both engagement scope and fee for service are clearly understood. They also...
Business Advisory Services Implementation Training Launched
by Peter Towers | Jul 16, 2021 | Business Services, Client Management, Featured Articles, Financial Services
The Business Advisory Services Implementation Training series of webinars commenced on 7th July 2021 and continues on a weekly basis until 31st August 2021. During each weekly webinar a presentation will be made on a key product/service that is included within the ESS...
Tax audit claim stats all accountants in Australia will want to know
by Rod Spicer | Jul 14, 2021 | Business Services, Client Management, Featured Articles, Financial Services
Every accountant knows that reviews or audits of your client’s tax returns or financial compliance obligations can sometimes be unavoidable. When an audit hits, this is rarely a reflection of the work put into preparing the return and is more often due to a specific...
COVID-19 Drives Demand For Outsourced CFOs
by Dale Crosby | Jul 12, 2021 | Business Services, Client Management, Featured Articles, Financial Services, Technology
In recent years, there’s been a strong trend for small and medium-sized business who could not otherwise afford an internal CFO to outsource this role to accountants and other financial specialists. An external CFO is a person or an accounting firm that takes on the...
Generalist or Specialist – Who Owns the Future?
by Dale Crosby | Jul 6, 2021 | Client Management, Practice Management, Team Leadership
What sort of accounting firm do you think will own the future? One that provides a broad range of accounting and advisory services or one that specialises in a particular service? One that knows what type of client it wants to attract or one that will embrace anyone...