"To scale your business, you must have deep and narrow teams" Over the years, we've found that the best way to motivate my team is to focus on productivity. Although team-building activities and treats are always appreciated, they only temporarily boost morale. What...
Practice Management
What’s happening in the profession in relation to practice management
Linking sound debtor management to improved cash flow
by For Accountants | Jun 18, 2015 | Featured Articles, Latest News, Practice Management
For most jobs, billing on completion will have a positive impact on cash flow because: The client can see that the invoice relates to the job presented; and The value can generally be reconciled to the job when both are presented at the same time. Compare that to the...
Outsourcing – Embrace the Fear and Begin the Journey.
by Tim Davidson | Jun 3, 2015 | Featured Articles, Latest News, Practice Management
Outsourcing can’t be ignored. Let’s face it New Zealand and Australian accountants have been outsourcing for years with non-core tasks like printing, design work, human resources to name a few. Technology, the internet and communication systems like Skype has...
The 1, 2, 3 Series on Courtesy and Good Manners in an Accounting Firm, from Added Value Corporation: Issue 6: Speaking with Clients
by Thea Foster | Jun 3, 2015 | Featured Articles, Latest News, Practice Management
Introduction Few new employees have the skill to select the appropriate way to speak with clients. It is developed over time, through trial and error and hopefully through internal training and coaching. Watch the Tone Used Imagine this, a client has not responded to...
3 Common HR Myths Busted
by David Bates | Jun 3, 2015 | Featured Articles, Latest News, Practice Management
The Fair Work laws have been in force now for more than five years, yet many employers are still relying on old, or inaccurate, information when it comes to understanding their employer-related obligations. Think it’s high time we ‘re-busted’ some of the most common...
Table Manners: Important?
by Thea Foster | May 18, 2015 | Featured Articles, Latest News, Practice Management
Introduction As foreshadowed, an article on table manners. How do we learn about Australian table manners, if only the basics are taught at home? Or, given our cultural background, we may have learnt entirely different table manners. In my case, I had a steep...
Take control of your client relationships in the new financial year
by Dale Crosby | May 14, 2015 | Featured Articles, Latest News, Practice Management
It’s still common for partners and managers of accounting firms to complain that their clients control the relationship – from the calling in of work to the paying of outstanding bills. Of course, many clients do the right thing, but how do you deal with clients that...