This is an interesting summary of what is seen as likely developments in the accounting profession. It can be useful for distribution to Principals and Staff within an accounting firm so as to get them thinking about the future and planning activities.
The concept of “un-retirement” is an interesting one, also “multiculturalism will define the next decade” does seem to create extra issues for firms.
Both will give rise to extra work for the HR department, also the comment about “need to offer flexible work options”. Medium sized firms, who may have managed to operate without HR professionals, will now find they do need them, if only on a part time basis.
The obvious statement about the need for “systems integration” is there and the comment about “training” is useful to remind us of the need for training in a variety of ways over the course of the year. In particular, any new software will require extra training. Some firms are using internet based short training courses to help meet these needs.
With respect to clients, I like the comment “It’s not just high touch, it is also high touch, high tech”.
You will probably conclude there are no surprises in the report, but it is a good summary and may be useful for all people in the firm.
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