All aspects of managing client relationships including systems and communication
Have you ever stopped to ponder this question? Two things have prompted me to do so: The obvious impact of COVID which has found people working in different physical spaces to where they might normally work; and Renovations at home mean I am temporarily out of my much...
When was the last time you stepped back and critically reviewed your key business processes? Is your current way of working still the best way for your team and your clients? With client needs, and team capabilities constantly changing, we recommend you pause and...
In 2021, many Australians fell victim to ransomware attacks and the accounting industry was in the top three industry sectors to notify data breaches. The Office of the Australian Information Commissioner (OAIC) reported an increase of 24% in ransomware incidents from...
Diversifying Accountancy Services – Why? The survey undertaken by Accounting Market Pulse in May 2021 indicated that only 5% of the accounting firms that were surveyed reported that they “will not be diversifying services in the next few years”. This is exciting news...
We’ve had to get used to working remotely, often at very short notice, and while no doubt your practice has been able to adapt to the changing work environment over the past year, what hasn’t changed is the myriad of channels you and your clients receive important ATO...
As an accounting firm coach, consultant and mentor I am privy to many shareholder agreements. Some incorporate a form of long service or sabbatical leave for owners on some sort of a cycle. Good idea. I’ve recently had a client try the idea of what they ended up...
On 1st July 2021, the ATO launched new SMSF Audit independence standards that included in-depth clarification on the complexities surrounding the provision of audit services alongside non-assurance services. In the new standards, ATO guidance confirms that even where...
