About Author

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Rob Pillans

Rob is a coach, mentor and consultant for accounting firm owners and managers across Australia. Few people, if any, can match the breadth and depth of his experience in the management of firms. He’s been the CEO of two accounting firms, the GM of one and the Business Manager for two more. He also spent 10 years delivering client services, including as a Business Services Manager.

Author Posts

The importance of the “manager” role in accounting firms

One of the things I’ve observed inside accounting firms over 35 years of working in and with them is this:

The role of the manager is critical for firm success...

Three core skills for accountants that can be developed and enhanced

Over many years of working with accountants I have concluded there are many skills that are important for accountants. Putting aside the technical skills, I’ve identified three non-technical skills...

Reflections on 2020 with accounting firms in mind

Oh 2020, we held such high hopes for you, but you really have not performed as expected!

Although many people would like to forget 2020, no doubt it will be...

Why does an accounting firm need an office?

A few of my clients have recently commented that as a result of the pandemic they are thinking about their office space differently. It was also one of the...

What does succession look like inside accounting firms?

Succession could be defined as the process by which the current owner/s of a firm transition and handover ownership to new owner/s. When I say handover I don’t mean...

When and what role to hire next in your accounting firm

by  | Sep 23, 2020 | Articles

 

Recently I’ve had quite a few conversations with clients about when to hire the...

Four ways to help your clients and your firm during COVID

The ongoing pandemic has provided both challenges and opportunities for business...

The future of the professions – applying a COVID-19 lens

The title of this article was the title of a webinar recently hosted by CAANZ, in which father and son Richard and Daniel Susskind shared some insights from their...

10 great reasons to have systemised, standardised, documented work practices

As an accounting firm coach and consultant who gets to see under the bonnet of a lot of accounting firms, I remain convinced that the profession has an endemic...

Reacting to coronavirus: Two models that could help us

Clearly the Coronavirus has meant massive changes to how we work and live our lives. I’ve come across two models you might find helpful as we all adjust to...

Some thoughts on leadership from Ken Blanchard and Simon Sinek

My thoughts on Xerocon 2019

I attended the two days of Xero’s annual conference on 4 and 5 September. I did not make it to the wrap party so can’t comment on that.

There was...

Is the family office the next growth area for accounting firms?

I attended the AICPA Engage conference in Las Vegas from Monday 10 June to Thursday 13 June. The conference offered hundreds of sessions across technical and non-technical topics and...

Observations from the Accounting Business Expo

The Accounting Business Expo was held in Sydney on 20 and 21 March. It is self described as “the big free expo and conference for business and money”. I...

Accountants – 8 steps to be ready for 15 May 2019

For Australian accountants 15 May is a significant date. As Tax Agents you are subject to the ATO’s lodgment program framework which at its core requires you to lodge...

Are we heading for a massive shortage of top quality, qualified accountants?

I regularly hear from accounting firm owners and managers of the difficulty of finding and retaining high quality qualified accountants. And in a recent global survey completed by IFAC,...

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