In accounting, technical knowledge and analytical skills are critical. However, communication skills are equally significant. Communication is the backbone of any successful relationship. Effective communication goes beyond merely conveying numbers; it builds trust,...
Technology
Technology solutions for accounting and financial advisory firms
SME Needs Analysis – A New Way to Provide Enhanced Business Services to Your Clients
by Peter Towers | Apr 11, 2022 | Business Services, Technology
If you want to add a new long-term income stream to your accountancy practice without having to meet those hefty development costs, then keep reading. At ESS BIZTOOLS, we have developed a new package that will help you to diversify into Business Advisory Services for...
Sending ATO correspondence – which option is right for your practice and your clients?
by Stan Corner | Mar 23, 2022 | Practice Management, Technology
Emails, letters, phone calls, texts, client portals, dedicated mobile apps – there is certainly no shortage of communication options we navigate daily. Throw in personal client preferences and getting important correspondence to your clients, it can easily become a...
Is Remote Auditing Here To Stay?
by Danielle Nye | Feb 24, 2022 | Practice Management, Technology
In recent years, technology has had a significant influence on the way auditors communicate with clients. A key part of this trend has been the shift from exclusively on-site auditing to a blend of on-site and remote activities which recognises the important role...
4 Ways to Strengthen Your Firm’s Cybersecurity Infrastructure to Prevent an Attack
by Brad Lynch | Feb 15, 2022 | Technology, Technology Support
Creating a strong cybersecurity infrastructure is becoming a top priority for businesses around the world. Since shifting to remote work, cybersecurity attacks have drastically increased costing businesses millions. An IBM 2020 report found that it takes a company an...
Tax organisations urged to better safeguard client information
by Karen McDonald | Feb 7, 2022 | Client Management, Financial Services, Technology
The ATO is urging tax professionals to be more vigilant when it comes to protecting client information, both on and offline. Research by tech firm Tenable indicates that cybersecurity incidents increased during 2021. According to their findings, over 40 billion...
Don’t allow inferior data security to threaten your firm!
by Iain Enticott | Dec 15, 2021 | Technology, Technology Support
These extraordinary and everchanging times have prompted firms to adjust some of their regular operating procedures for staff and clients to resume face-to-face appointments safely. One requirement currently being implemented is employees as well as their clients must...